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FAQ
Thank you for considering us, we are a fully-accredited and verified travel company with longstanding relationships and networking with local suppliers. Simply put, we love Cape Town and Africa, and want you to, too. We pride ourselves in responsive customer service and providing the best curated experiences. We do not charge any agent fees for custom itineraries. Some of our profits give back to local communities and non-profit organizations.
You can book at any time, but generally, the earlier, the better. Booking early (10-12 months or even more) gives you more options and availabiliy. Furthermore, we recommend you wait to book your international flights after your tour is confirmed.
In South Africa, we curated a variety of accommodations ranging from cozy safari lodges to design-forward city hotels with modern luxury conveniences. In general, we often use premium boutique style accommodations with good service and aesthethics, as this is our branding.
Safari options can be suitable for children as young as 6 years old, but please note that this is really dependent on the child. There are long drives on safaris (sometimes lasting 6-8 hours) and the roads can be rough. It is the responsibility of the parents to decide if a South Africa trip is suitable for their child. For younger children, we recommend staying at larger lodges rather than intimate camps, some of which have minimum ages unless the entire camp is booked out. Speak to our team member for recommendations.
For Cape Town accommodations, your hotel may include breakfast only, giving you the flexibility to dine elsewhere for lunch and dinner. For safaris, all meals are inclusive.
South Africa is a safe country to travel in, but guests should take the same precuations when traveling abroad. Don’t wear expensive jewelry or carry large sums of cash, and take care of your passport. Our guides will monitor your safety in cities and the game areas. Check with the Department of State for any current travel announcements or alerts.
South Africa uses 220/230 volts electricity and requires a type M plug. American guests will need a voltage converter for 110 volt devices.
The local currency in South Africa is the South African Rand, U.S. dollars are not accepted. However, credit cards are accepted (bring a VISA, most common) and ATM machines are accessible in cities.
None of our tours include gratuity, it is at your discretion and should be based on the service you receive. However, it is customary in Africa to offer a tip for good service (usually 10% standard or up to 20% for exceptional).
No immunizations are currently required for visiting South Africa. You should be up to date on routine vaccinations, including tetanus. The Center for Disease Control (“CDC”) is currently recommending the following vaccinations: Hepatitis A, malaria, typhoid, and yellow fever. Travelers must bring along their International Certificate of Vaccination or Prophylaxis (ICVP) as proof of vaccination. You may also want to consider the following vaccinations: Hepatitis B and rabies. Please note that South Africa requires a yellow fever vaccination if arriving from a country with a risk of yellow fever. Please check with the CDC for information for your onward travel from South Africa.
Currently, U.S., Canadian, or Australian citizens do not require a visa for travel in South Africa (up to 90 days). Entry requirements do change frequently, so it is advisable to check with the consulate for the most up-to-date visa information.
It is mandatory our guests have adequate insurance for tours. Such insurance should fully cover personal injury; medical expenses; repatriation in the event of accident, illness or death; cancellation of the tour; and loss of, damage to, or theft of the guests’ personal property. Activities with a greater risk, like mountaineering, animal tracking on foot and white-water rafting should also be covered. We work with a travel insurance company that provides reasonably priced insurance for trip cancellation, medical expenses, medical evacuation, lost bags, etc. for your tours.
You will receive a detailed packing list specific to your tour after you book. On safaris, luggage should be limited to two items of baggage per person. If flying, there is a strict 44 lb weight limit.
General Packing List
- Light sweater
- 3-5 tops, includes dress shirt and tank tops
- 3 pairs of pants (utility, jeans, trousers)
- Light jacket (linen if possible)
- Sun dress or silk, satin shirt
- Water shoes
- Utility coat
- Camera with zoom lens
- Hiking boots
- Thick socks (5 pairs)
- Insect or tick repellant for hikes
- Binoculars
- 2 pairs of shorts (cargo or thick cotton)
- Sunglasses
- PJ’s
- Sunscreen
- Lip balm
- Bathing suit
- Hand sanitizer
- Headphones
- Power adapter